Shipping & Delivery
Generally orders are processed and shipped by the next business day after receipt of your order. All online orders will be shipped via Standard Delivery. Please allow 5 business days for delivery within the continental US.
If you require or prefer expedited shipping, please call us at 800-745-8252 (8:30 AM – 4:30 PM EST) for availability and rates. Orders with expedited shipping must be placed before 1:00 PM EST for same-day processing.
Standard Shipping & Handling Charges
|Order Subtotal||US||Canada||International-All Other|
|up to $25.00||$5.00||US $9.00||US $15.00|
|$25.01-$50.00||$8.50||US $13.00||US $20.00|
|$50.01-$100.00||$12.50||US $17.00||US $25.00|
|$100.00 +||$15.00||US $22.00||US $30.00|
We do offer quantity discounts on select items as well as special bookstore and non-profit rates. Please contact us directly for these discounts and rates.
Returns and Refunds
CCL has a 30-day return policy, beginning the day of shipment. All items submitted for return and refund must be in resalable condition; thermometers must be unopened. We will issue refund after receipt of the returned product. Shipping and handling charges are not refundable.
Thermometer Replacement Policy
If you receive a faulty thermometer, we will gladly replace it within 30 days of purchase. After this time, any problems with the thermometer should be directed to Fairhaven Health at 800-367-2837.
Call us at 800-745-8252.