Terms & conditions

Shipping & Delivery

Generally orders are processed and shipped by the next business day after receipt of your order. All online orders will be shipped via Standard Delivery. Please allow 5 business days for delivery within the continental US.

If you require or prefer expedited shipping, please call us at 800-745-8252 (8:30 AM – 4:30 PM EST) for availability and rates. Orders with expedited shipping must be placed before 1:00 PM EST for same-day processing.

Standard Shipping & Handling Charges

Order Subtotal US Canada International-All Other
up to $25.00 $5.00 US $9.00 US $15.00
$25.01-$50.00 $8.50 US $13.00 US $20.00
$50.01-$100.00 $12.50 US $17.00 US $25.00
$100.00 + $15.00 US $22.00 US $30.00


We do offer quantity discounts on select items as well as special bookstore and non-profit rates. Please contact us directly for these discounts and rates.

Returns and Refunds

CCL has a 30-day return policy, beginning the day of shipment. All items submitted for return and refund must be in resalable condition; thermometers must be unopened. We will issue refund after receipt of the returned product. Shipping and handling charges are not refundable.

Thermometer Replacement Policy

If you receive a faulty thermometer, we will gladly replace it within 30 days of purchase. After this time, any problems with the thermometer should be directed to Fairhaven Health at 800-367-2837.


Call us at 800-745-8252.